We’re proud to make a difference.
Bridging the care gap
For Dawn Gammon, a nurse practitioner with TELUS Health Virtual Care, Rapids has become a trusted, science-based companion that strengthens her ability to diagnose accurately, tailor treatment plans, and help patients understand their mental health with confidence and clarity.
Stories of clarity and hope.
Hear from clinicians, patients, and family members.
What a difference, it changed my life! Even though I was diagnosed with major depression, of course I have my ups and downs, I feel 150% better and I'm so so grateful for the Rapids program.
Rapids is like your personal assistant, it will do all the evidence-based analysis needed for your patient and present you with the best, personalized treatment options and follow-up.
Quick response by patient and fast report delivery! Physicians were shocked by how quickly patients responded and reports were delivered, different from standard referrals.
Rapids provides detailed reports with recommendations that are helpful for the provider and easy to understand for the patient.
I use Rapids because it helps with clarifying diagnosis. Also when a patient has failed different treatment options. Confirming that the care I am giving is appropriate.
As primary care providers, it is quite evident that patients do not have enough specialist access for their mental health. Rapids allows for quick guidance from a psychiatrist and keeps us up to date on evidence based treatments for mental health.
Thank you very much for this innovative approach to mental healthcare. It is making a difference for my patients and my clinical practice.
Most of the time patients with insomnia are prescribed hypnotics and are not assessed for mental health. Rapids gave us a better understanding of her condition and presented us with a personalized treatment plan for her recovery. Her insomnia improved, and she is off [medication name] entirely.
The ability to access a comprehensive referral service such as Rapids has been beneficial in providing patients with timely and effective care. It has been instrumental in helping to diagnose and provide patients with treatment options, to which they would not have had access. Rapids provides detailed reports with recommendations that are helpful for the provider and easy to understand for the patient.
I use Rapids for managing comorbidities. I am a new NP and Rapids helps me build my confidence level with Rx of different meds.
The atypical antipsychotic schedule and tolerance has forced me to look at meds I would not normally prescribe.
One of my patients did not want to try medications but she was open to behavioural activation therapy and the complementary treatments. These interventions alone improved her scores without medication.
Rapids makes it easier and faster than administering questionnaires with patients directly.
This service has been very prompt, comprehensive and helpful to me in the past few months. . . . My new patients who have been waiting for access to a primary care provider are benefiting from the quick turn around on their Rapids referral.
Report serves as a voice of authority to ease conversations around recommendations that can be difficult to give like losing weight, diet, exercise.
I use Rapids because the surveys monitor the effectiveness of new medication starts.
Using Rapids was simple and efficient—referrals were quick, guidance was clear, and evidence-based recommendations supported both immediate care and ongoing follow-up with my primary provider.
When I first started, I did what most health practitioners do - conduct multiple assessments, which can take days. So before I even got to a diagnosis, there were hours of time invested. Today, a Rapids assessment takes just 15 minutes.
I use Rapids because it gives diagnostic clarity and treatment options for people with treatment-resistant depressions.
I use Rapids because it provides diagnostic and treatment clarity and helps reduce trial and error in finding the best medication.
When I need a referral for a complex case, it can take 7 different referral requests until I find a specialist whose wait list is not full. Rapids can turn around a referral for a complex case in less than 2 days.
My family’s confusion navigating my sister’s mental health care transformed through Rapids, providing clarity, guidance, and hope, turning uncertainty into informed choices and a clear path forward.
This was the exact thing I was looking for when I was weighing my options to continue to treat my depression or to take the steps to treat ADHD. I felt the report was a great step in helping towards a good treatment with your family doctor or continuing with [my specialist].
Through Rapids, my son’s ADHD was assessed, diagnosed, and treated within days instead of months—transforming his academic performance, enabling new focus, and leading to 100% test scores in Physics and Economics.
It was extremely helpful and I have a follow-up with my doctor next week to go through everything. I’m really glad I had the opportunity to fill this out. Thank you so much.