Your trusted resource for comprehensive guidance, without the wait.

Rapids Service provides an in-depth diagnostic report and personalized treatment guidance for your patient, serving as a powerful alternative to a traditional referral.

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We’re proud to make a difference.

2200 Patients
250 Referring clinicians
58% Specialist referrals avoided
82% Patients with MDD achieved clinically meaningful improvements

Personalized care for patients with mental health concerns.

Guidance, in days, not weeks.

Receive comprehensive guidance to support your treatment plan.

Simplify your work.

Simplify referrals, assessments, and outcome tracking. We take care of all of it.

Actionable guidance for each patient.

Timely, evidence-based guidance, personalized to each patient.

Try Rapids Service

Rapids Service supports timely, personalized care for patients with mood disorders, anxiety, insomnia, or ADHD. 

Individual clinicians are invited to register to request comprehensive and evidence-based guidance, personalized to your patient. 

Joining is quick and easy.

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Patients get care sooner

We deliver personalized & actionable guidance within days of a completed referral - so you can provide rapid access to care.

Health outcomes you can see

Automated patient scales at intake and 6 week intervals give you a visual record of their progress - with clear guidance on recommended action.

Simplify your work

We remove the burden of collecting scales, researching treatments, tracking outcomes. So you can provide efficient and effective care.

Everything you need in one personalized and actionable report.

Diagnostic and treatment guidance for major depressive disorder, generalized anxiety disorder, bipolar disorder, ADHD, and insomnia. Quick and easy, right from your EMR.

  • Diagnostic guidance: Support effective treatment pathways.
  • Personalized treatment: Tailored to your patient.
  • Medication management: Actionable guidance for dosing, titration, side effect management.
  • Ongoing assessments: Automated follow-up scales.
  • Empowered patients: Resources to support adherence and understanding.

Guidance you can trust.

Rapids guidance is informed by the authoritative guide to the assessment and diagnosis of mental disorders (DSM-5-TR), validated clinical scales, peer-reviewed treatment guidelines, and the latest high-quality empirical research.

improving psychiatry Canada, agents to help psychiatrists, Rapids Service

Dr. Diane McIntosh, co-founder of Rapids Health and SwitchRx, is a psychiatrist and internationally acknowledged expert in the diagnosis and treatment of mood disorders. A respected psychiatrist, author, and educator, Diane is a passionate advocate for better mental health care and a tireless champion for those suffering from mental health challenges. Diane believes every individual deserves the best mental health care possible so that they can live full lives of physical and mental well-being.

dr diane mcintosh, rapids health, agents for better psychiatry

Rapids has been developed by experts in psychiatry and psychopharmacology, with the support and input from clinicians in every day practice. Experts include lead authors and researchers in mood and anxiety disorders and psychotropic drugs who hold senior positions with leading academic and research institutions.

Meet our Advisory Team

rapids service, improving psychiatry in canada, advisory team Rapids

Our process involves rigorous evaluation of evidence and guidelines and validation of rules and logic during hundreds of hours with key opinion leaders. Knowledge and rules are curated, evaluated, and validated by clinical experts to reflect the psychiatric standards of care accurately.

rapids service, validated psychiatric results, dr diane minctosh

Rapids guidance draws on empirical evidence of efficacy and tolerability. Rapids preferred pharmacological options are those with a significant body of empirical evidence demonstrating both efficacy and a generally favourable tolerability profile supported by reputable treatment guidelines and established clinical experience.

rapids service, guidance for psychiatrists in canada

Rapids guidance is informed by the authoritative guide to the assessment and diagnosis of mental disorders (DSM-5-TR), validated clinical scales, peer-reviewed treatment guidelines, and the latest high-quality empirical research.

improving psychiatry Canada, agents to help psychiatrists, Rapids Service

Dr. Diane McIntosh, co-founder of Rapids Health and SwitchRx, is a psychiatrist and internationally acknowledged expert in the diagnosis and treatment of mood disorders. A respected psychiatrist, author, and educator, Diane is a passionate advocate for better mental health care and a tireless champion for those suffering from mental health challenges. Diane believes every individual deserves the best mental health care possible so that they can live full lives of physical and mental well-being.

dr diane mcintosh, rapids health, agents for better psychiatry

Rapids has been developed by experts in psychiatry and psychopharmacology, with the support and input from clinicians in every day practice. Experts include lead authors and researchers in mood and anxiety disorders and psychotropic drugs who hold senior positions with leading academic and research institutions.

Meet our Advisory Team

rapids service, improving psychiatry in canada, advisory team Rapids

Our process involves rigorous evaluation of evidence and guidelines and validation of rules and logic during hundreds of hours with key opinion leaders. Knowledge and rules are curated, evaluated, and validated by clinical experts to reflect the psychiatric standards of care accurately.

rapids service, validated psychiatric results, dr diane minctosh

Rapids guidance draws on empirical evidence of efficacy and tolerability. Rapids preferred pharmacological options are those with a significant body of empirical evidence demonstrating both efficacy and a generally favourable tolerability profile supported by reputable treatment guidelines and established clinical experience.

rapids service, guidance for psychiatrists in canada

Hear how Rapids has supported clinicians in their patient care.

Rapids is like your personal assistant, it will do all the evidence-based analysis needed for your patient and present you with the best, personalized treatment options and follow-up.

Quick response by patient and fast report delivery! Physicians were shocked by how quickly patients responded and reports were delivered, different from standard referrals.

I use Rapids because the surveys monitor the effectiveness of new medication starts.

When I first started, I did what most health practitioners do - conduct multiple assessments, which can take days. So before I even got to a diagnosis, there were hours of time invested. Today, a Rapids assessment takes just 15 minutes.

I use Rapids because it provides diagnostic and treatment clarity and helps reduce trial and error in finding the best medication.

Rapids saves a huge amount of time and stress for our clients when looking for appropriate diagnosis and treatment in the community.

When I need a referral for a complex case, it can take 7 different referral requests until I find a specialist whose wait list is not full. RAPIDS can turn around a referral for a complex case in less than 2 days.

Your questions, answered.

Answers to common questions.

Browse by Category

Rapids Assistant

Rapids Assistant is an AI-powered clinical decision support tool that makes  evidence-based and expert-informed psychiatric knowledge available to clinicians.

You can ask questions about psychiatric medications and decision support related to pharmacotherapy and questions related to clinical presentations to generate structured treatment guidance for MDD and GAD.

Rapids provides guidance related to major depressive disorder (MDD) and generalized anxiety disorder (GAD). Guidance related to insomnia, ADHD, and bipolar disorder will be added in the coming months.

The Rapids knowledge base is a curated repository of clinical information on psychiatric medications and comprehensive treatment guidance sourced from published guidelines, peer-reviewed research, and clinical expertise. The knowledge has been selected by leaders in the field of psychiatry and psychopharmacology and logic-driven treatment guidance has been validated by a panel of clinical experts.

Rapids Assistant is an AI-powered clinical decision support tool that makes evidence-based and expert-informed psychiatric knowledge accessible instantly, safely, and in context, to support confident and informed clinical decision-making. Rapids Service is a clinical decision support service that provides evidence-based treatment and diagnostic guidance, personalized to the patient.

Rapids Assistant is available now to eligible users through our Early Access Program.

Rapids Service

Rapids Service (which many know as RAPIDS) is a clinical decision support service that provides personalized diagnostic and treatment guidance to support clinical decision making.

Patients aged 18-65 with symptoms of mood disorders, anxiety, insomnia, or ADHD can benefit from Rapids.

Rapids has created smart forms for the following EMRs: Accuro, CHR, Juno, MedAccess, Medesync, MOIS, Myle, PS Suite, Oscar, Plexia and Profile. 

Rapids will continue to run exactly as it always has. However, there have been a few changes to how you will interact with the Rapids team: 

  • the product is now called Rapids Service
  • we have updated our brand (the website looks quite different!) 
  • you can contact us now through our new service desk (i.e. not via email…..)
  • Terms and Conditions have been updated

Rapids Assistant is an AI-powered clinical decision support tool that makes evidence-based and expert-informed psychiatric knowledge accessible instantly, safely, and in context, to support confident and informed clinical decision-making. Rapids Service is a clinical decision support service that provides evidence-based treatment and diagnostic guidance, personalized to the patient.

Rapids Service is available now through our Early Access Program.

Early Access Program for Rapids

The Early Access Program is designed to provide you with instant access to evidence-based guidance and for us to evaluate feedback. During the Early Access Program, we will periodically request your feedback via short surveys. 

Rapids Assistant: physicians in general practice, nurse practitioners, psychiatrists, and psychiatric nurses. 

Rapids Service: individual clinicians who wish to access evidence-based guidance for patients with mental health concerns. As a member of this program, you can refer patients and receive diagnostic and treatment guidance personalized to that patient.

The Early Access Program will be open for a limited time for evaluation of Rapids Assistant and Rapids Service; while we don’t have a definitive end date right now, we will provide plenty of advance notice.

There is no cost to subscribe to Rapids Assistant or Rapids Service during the Early Access Program.

Rapids Assistant: Sign up here

Rapids Service: Sign up here

Ready for guidance, personalized to your patient?

Contact our team today to learn more.

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